Monday, September 15, 2008

Self Service: A prescription for convenience

From Self Service:
When Don Waugh, co-founder and chief executive of PCA Services in Oakville, Ontario, started his company two years ago, he envisioned an integrated self-service dispensing and medication-management system designed for pharmacies, hospitals, medical clinics and physicians' offices.

About six weeks ago, PCA, which provides hardware and software for drug-therapy dispensing and management, developed PharmaTrust, Canada's first point-of-care dispensor.

The PharmaTrust Dispensary, which debuted at Sunnybrook Health Services Centre in Toronto, will operate within Sunnybrook's pharmacy during a three-month trial period to evaluate patient experience. During the trial, a PharmaTrust pharmacist will process the prescriptions, verify each medication dispensed, and provide medication counseling to patients using the automation-assisted dispensary.
"Basically PharmaTrust does everything you expect to occur in a pharmacy," Waugh said.

The pharmacy customer enters his script in the machine, and after a barcode is recognized and keyed in by a pharmacist, the system confirms the patient, the medicine, the drug plan, the card number, the billing address, the co-pay and the payment preference. A robot picks the medicine and brings it to the dispensing area, where the medicine is labeled and issued to the patient. The customer also can receive counseling from a pharmacist via a telephone handset. ...more

No comments: